Privacy Policy

Welcome to Shinsei Cosmetics Privacy Page! Before using our website or purchasing our products, please read and understand the information below:

Collection and Use of Information:

We use the information you provide to fulfill your orders, deliver products to you, and communicate with you regarding your purchases. Rest assured, we will never sell or share your personal information with third parties for their marketing purposes without your explicit consent.

Product Usage and Responsibility:

Our handmade cosmetic products are made with premium and safe ingredients. Shinsei Cosmetics does not take responsibility for any damages, side effects, or allergic reactions that may occur as a result of using our products. We recommend reading the product labels, ingredients list, and conducting a patch test before use, especially if you have known allergies or sensitivities. Furthermore, always apply Shinsei Cosmetics products on a cleaned face and avoid mixing them with other cosmetics products.

Return Policy:
Due to the nature of our products, which are sold in small portions and cannot be reused or resold, we do not accept returns. We strive to provide accurate product descriptions, images, and ingredient lists to help you make informed purchasing decisions. If you have any questions or concerns about a product, please contact us before placing your order. We are here to assist you and provide any additional information you may need.

Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us within 24 hours of receiving the package. To assist us in addressing the issue, please provide photographs and a detailed description of the problem. We will evaluate the situation and, if appropriate, offer a refund for the damaged or defective item.

If you have any questions, comments, or concerns regarding our Terms of Use and Return Policy, please contact us at:

Email: shinseicosmetics@gmail.com

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Use and Return Policy.

Thank you for choosing Shinsei Cosmetics! We appreciate your support and are here to provide you with high-quality handmade cosmetic products.